Terms of Service

Oakland ("Oakland", "we", "us") is an independent company and an official Odoo Gold Partner providing Odoo implementation, customization, migration, integration, training, and support services. These Terms of Service govern your use of odoosoftware.com (the "website"). They do not by themselves create a services engagement: our professional services are contracted under a separate written agreement (a master services agreement and/or statement of work), which prevails over these Terms where they conflict. Last updated: 25 October 2026.

Who we are — and who we are not

Oakland is an official Odoo Gold Partner and is not Odoo S.A. This website is not the official Odoo website; the official Odoo website is odoo.com. "Odoo" is a trademark of Odoo S.A. References on this site to Odoo products are made in our capacity as an independent partner.

Use of the website

You may browse, quote, and link to this website for lawful business purposes. You may not: scrape or reuse substantial parts of the content without permission; misrepresent your identity or affiliation; attempt to breach site security; or use the site to send unlawful or unsolicited communications. We may suspend access for abuse.

Information published here is not professional advice

Content on this website — including pricing frameworks, cost guides, compliance explainers, and FAQs — is general information prepared with reasonable care as of the date shown. It is not accounting, tax, or legal advice for your situation, and it does not create a client relationship. Rules such as ZATCA e-invoicing requirements, VAT, and Zakat treatment change; verify current rules with your advisors and with ZATCA before acting.

Odoo software and licensing

The Odoo software is licensed by Odoo S.A. under Odoo's own subscription terms, not by us. Subscription prices, plans, and conditions are set by Odoo S.A. and change over time — always verify current terms and prices at odoo.com/pricing. Where we manage an Odoo subscription on a client's behalf, the license is billed as a separate, clearly labeled line at Odoo's list price. Our role as a partner does not modify your license agreement with Odoo S.A.

Proposals, quotes, and engagement

Indicative figures on this website are frameworks, not offers. Binding scope, fees, timelines, and payment terms are set out in a written proposal and the services agreement signed with the client entity. Work begins when both parties have signed the applicable agreement and any agreed prepayment has been received. Fees are quoted in Saudi riyals (SAR) unless otherwise agreed, and are subject to VAT at the applicable rate.

Intellectual property

The text, structure, graphics, and methodology descriptions on this website are owned by Oakland or its licensors and may not be copied for commercial use without written permission. Deliverables developed for clients, ownership of client data, and any licensed third-party components are governed by the applicable services agreement. "Odoo", the Odoo logo, and Odoo product names are trademarks of Odoo S.A.; the "Odoo Gold Partner" designation is used under our partnership agreement with Odoo S.A.

Third-party links and tools

This website links to third-party resources, including odoo.com, odoo.sh, and Odoo documentation, and may reference third-party applications that integrate with Odoo. We do not control and are not responsible for third-party content, availability, or terms.

Disclaimers

The website is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of harmful components.

Limitation of liability

To the maximum extent permitted by law, Oakland is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising from use of this website. Our total liability arising out of the website is limited to the maximum extent permitted by applicable law. Liability for professional services is governed by the applicable services agreement. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Indemnification

You agree to indemnify Oakland against claims, damages, and reasonable costs arising from your breach of these Terms or your unlawful use of the website.

Governing law and disputes

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law rules. Disputes shall be resolved by the competent courts or arbitration in the United Arab Emirates, unless the applicable services agreement provides otherwise for an engagement.

Changes to these Terms

We may update these Terms from time to time. The date at the top shows the current version. Continued use of the website after an update constitutes acceptance.

Contact

Questions about these Terms: sales@odooerp.ae. Mail: Oakland, Office 1103, Balrasheed Tower 1, Buhaira Corniche, Sharjah 43132, UAE.

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